If the directory contact keeps poping up after a refresh then search for it on the search bar up above.Ĥ. Reload the page and view the contact that the user just created locally on their account. From the directory contact card select the "Add to contacts" icon.ģ. From search for the contact thats giving issues in order to view it.Ģ. The solution, (you will need to send out an email outlining the steps because it is unrealistic for your team to go through everyones accounts and do this locally).ġ. This is a problem we ran into and is isolated to users accounts experiencing the issue, it is not your directory failing. But I’d be remiss if I didn’t point out that overwriting a user’s personal contacts is a reasonably invasive thing privacy-wise. and the mailing list at !forum/google-apps-managerįor more details.
#GOOGLE MAIL ADDRESS BOOK UPDATE#
It is possible to update each user’s individual contacts with the free, open source, command-line, indispensable GAM tool. To make an old-school analogy, this is the difference between a company phone book (the main Google Directory) and each user’s personal address book (Google Contacts).
+1 to By default, Google Mail automatically saves users you correspond with to your personal contacts, which is different than the directory of all users in your Google Workspace instance, and does not get updated when a user’s name is changed in the main directory/admin console.
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